Online Counselling Across Australia
Professional Counselling from the Comfort of Your Home
Monument Counselling offers secure online therapy for adults, children, and families, with personalised care that fits around work, school, family, and daily life.
Trusted by Health Insurance Providers You Know
Monument Counselling works with recognised health insurance providers, helping make online counselling more affordable and easier to access.
Online Counselling with Monument Counselling
Get professional support from home, work, or wherever you feel most comfortable, with professional care delivered in a way that suits your life.
Convenience
Attend sessions from anywhere with a secure video link. No travel, no waiting rooms, and less disruption to your day.
Privacy
Access counselling in your own space, on your terms. A good option if you prefer discretion or feel more comfortable at home.
Flexibility
Access support that can fit around work, family, and daily life, with online sessions available for eligible clients.
Exceptional Quality
Receive the same professional, goal-focused counselling you would in person, delivered through a secure online session.
Accessible Online Support
Online counselling makes it easier to access support from a location that feels comfortable and convenient for you.
Real Progress
Every session focuses on practical tools and clear next steps, so you can feel supported and keep moving forward.
How Counselling Services Work at Monument
Getting started with counselling is simple, supportive, and designed around your comfort. No pressure. Just clear steps forward.
Make an Enquiry
Send through your details and let us know what kind of support you’re looking for.
Have a Conversation
Talk through what’s going on, ask questions, and explore what kind of support may be right for you.
Move Forward with Support
Work toward practical tools, steady progress, and a clearer path forward.
How Online Sessions Work
Online sessions are with Demi Bereza, Registered Counsellor (ACA), and follow the same approach as sessions in Kilmore.
Anywhere in Australia
Individual sessions run by telehealth for clients anywhere in Australia. You join from home, work or another private space through a secure video link.
Same Length and Fee
An online session is 60 minutes and costs $140, the same as an individual session in person.
Friday and Saturday Appointments
Appointments run Fridays 8:30am to 6pm and Saturdays 9:30am to 5pm.
No GP Referral Needed
You can book without a GP referral or a mental health care plan. If you have a referral, you’re welcome to bring it.
Family Sessions in Kilmore
Family counselling is held in person at 76 Tootle Street, Kilmore. Online sessions are for individual counselling.
Joining the Waitlist
The practice is currently at capacity. Leave your details on the Book Now page and you’ll be contacted when a spot opens.
Online Counselling FAQs
Common questions about telehealth sessions. If you’re in crisis, call Lifeline on 13 11 14, or 000 in an emergency.
Can I have counselling online from anywhere in Australia?
Yes. Telehealth sessions are available to clients anywhere in Australia. In-person sessions are held at 76 Tootle Street, Kilmore VIC 3764.
Is online counselling the same price?
Yes. An individual session is $140 for 60 minutes, whether it’s online or in person. Longer sessions are available and charged pro rata.
Do I need a referral?
No. You don’t need a GP referral or a mental health care plan to book. If you have a referral, you’re welcome to bring it, as it can add useful background.
Can family counselling be done online?
No. Family counselling is held in person in Kilmore and is $175 per 60-minute session. Individual counselling is available online or in person.
Can I claim on private health insurance?
Often, yes. Many private health funds, including Bupa, HBF, GMHBA and Defence Health, pay rebates for sessions with an ACA-registered counsellor on some extras policies. Ask your fund what your cover includes and whether it covers telehealth sessions.
Enquire About Online Counselling
Get professional support without leaving home. Enquire about online counselling and take the first step toward care that fits your lifestyle.